Privacy Policy

Active respects your privacy and has worked hard to earn our customer’s respect and trust. We are aware of the confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our adherence to the practices you’ll find common to the best websites online.

If you have any questions or concerns about our Privacy Policy, please call us at 800-779-4223; e-mail us at info@activeradiator.com; or send a letter to us at 3675 Amber St Philadelphia, PA 19134

Active Heavy-Duty Cooling Products Privacy Policy

By visiting www.activeradiator.com you agree to accept the practices described in this Privacy Notice.

Changes to this Privacy Notice, Conditions of Use and Notices:

This privacy notice and our terms of use will change over time and the use of information which we gather now is subject to these notices and terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. If you visit our website your visit and any dispute over privacy are subject to this notice and our terms of use.

Personal Information Collected By Active:

Active uses information that we collect from our visitors to personalize and improve your visit at www.activeradiator.com. We gather the following types of information:

Information you give us:

Active collects any information which you enter on our website. This information is normally provided when you search, buy, participate in a contest, or on-line questionnaire, or when you communicate with any of our departments such as customer service, sales or technical services through our website, telephone or e-mail. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information.

Automatic Information collected by us:

Whenever you visit our website we collect and store information such as “cookies” which remember information about a visitor from one page to the next and from one visit to the next. We collect and analyze the IP address used to connect your computer to the Internet; login; password; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open email that we send you; the URLs which lead you to and around our website including the date and time; the pages and or products you viewed or searched for and the phone number used to call our voice telephone numbers.

Sharing of Information with third-parties:

Active Radiator will not share or sell the customer’s consent for SMS messages and phone numbers collected for SMS messages to any third parties under any circumstances.  

Law Enforcement and Protection of Users:

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.

Security:

Our website protects the security of personal information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us. We do not reveal your credit card number when we confirm your order. In order to protect against unauthorized access to your account, you should sign off when you finish visiting our site.