Terms and Conditions
Terms and Conditions
Terms and Conditions
Last updated: February 17, 2025
Please read these terms and conditions carefully before using Our Service.
Acknowledgment
The following Terms and Conditions regulate the utilization of our parts and repair services and establish the agreement between You and Active. These Terms and Conditions delineate the rights and responsibilities of all users in relation to the use of the Service.
Access to and utilization of the Service is contingent upon your acceptance and adherence to these Terms and Conditions. These Terms and Conditions are applicable to all visitors, users, and any individuals who access or utilize the Service.
By utilizing or engaging with the Service, you consent to adhere to these Terms and Conditions. Should you find any aspect of these Terms and Conditions unacceptable, you are not permitted to access the Service.
You affirm that you are at least 18 years of age. The Company prohibits individuals under the age of 18 from utilizing the Service.
Access to and utilization of the Service is contingent upon your acceptance and adherence to the Active’s Privacy Policy. This document outlines our practices regarding the collection, use, and disclosure of your personal information when you engage with the Application or the Website. It also informs you of your privacy rights and the legal protections afforded to you. We strongly encourage you to review our Privacy Policy thoroughly prior to using our Service.
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
Your Information
Should you decide to place an order for goods offered, you may be required to provide specific information pertinent to your order. This may include, but is not limited to, your name, email address, phone number, credit card number, credit card expiration date, billing address, and shipping details.
You affirm and guarantee that: (i) you possess the legal authority to utilize any credit or debit card(s) or alternative payment method(s) associated with your order; and (ii) the information you provide to us is accurate, truthful, and comprehensive.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
- Stock
- Errors in the description or prices for Goods
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are continually revising our selection of products available on the site. The products listed may be subject to incorrect pricing, inaccurate descriptions, or unavailability, and there may be delays in updating the information related to our products on the site as well as in our advertisements on other platforms.
We do not guarantee the accuracy or completeness of any information provided, including but not limited to prices, product images, specifications, availability, and services. We retain the right to modify or update information and to rectify any errors, inaccuracies, or omissions at any time without prior notification.
Prices Policy
Active reserves the right to revise its prices at any time . Quotes provided to a customer will be upheld for five days, beyond that you will need to obtain a new quote from a customer service representative.
Payments
We accept several forms of payment.
Payment cards, including credit and debit cards, must undergo validation checks and receive authorization from your card issuer. Furthermore, a convenience fee of 3 percent of the balance is incurred when utilizing a credit card. If goods are returned, this 3 percent fee remains applicable and is non-refundable. Should we fail to obtain the necessary authorization, we shall not be responsible for any delays or non-delivery of your order.
Checks can be submitted via photo pay, and are subject to clearance before your order is released.
User Accounts
When you create an account with us, it is essential that you provide information that is accurate, complete, and up-to-date at all times. Any failure to meet this requirement will be considered a violation of the Terms, potentially leading to the immediate termination of your account on our Service. You are also responsible for protecting the password you use to access the Service and for any activities or actions that occur under your password, regardless of whether it is associated with our Service or a Third-Party Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Intellectual Property
The website and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of Active and its licensors.
The website is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Active.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms and Conditions. Upon termination, your right to access the Service will be revoked immediately. Should you wish to terminate your account, you may either cease using the Service or reach out to us to request account deactivation.
Limitation of Liability
Active and its suppliers shall not be liable for any damages you may experience, and your sole remedy for any claims under these Terms shall be restricted to the total amount you have actually paid for the Service. To the fullest extent allowed by applicable law, neither Active nor its suppliers will be responsible for any special, incidental, indirect, or consequential damages of any kind, including but not limited to loss of profits, data, or other information, business interruptions, personal injuries, or loss of privacy, arising from or related to the use or inability to use the Service, any third-party software, or hardware associated with the Service, or any other aspect of these Terms. This applies even if the Company or its suppliers have been informed of the potential for such damages and even if the provided remedy does not achieve its intended purpose. Certain jurisdictions may not permit the exclusion of implied warranties or the limitation of liability for incidental or consequential damages, which means that some of these limitations may not be applicable. In such cases, each party’s liability will be confined to the maximum extent permitted by law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We retain the authority, at our exclusive discretion, to alter or substitute these Terms at any time. In the event of a significant revision, we will endeavor to provide a minimum of 30 days’ notice before the new terms come into effect. The determination of what constitutes a significant change will be made solely by us.
By continuing to access or utilize our Service following the implementation of these revisions, you consent to adhere to the updated terms. If you do not accept the new terms, either in full or in part, we kindly ask that you cease using the website and the Service.